Home Care Package services on the Coffs Coast

We support your health, your home and your independence

Aged Care Support & Home Care Packages Coffs Coast and NewcastleSubee can help in your home. You have come to the right page if you:

  1. want to stay at home longer and maintain your independence
  2. and you need aged care and support in your home to do that
  3. because you are eligible for a Home Care Package or are privately funding this care and
  4. you are looking for a reliable provider in Coffs Harbour and the Mid-North Coast of NSW.
We are an approved Home Care Package provider

Subee is an approved Home Care Package Provider. So, we can assist you, in your own home, with:

  • Aged care support in your home
  • Personal care support in-home
  • Clinical and nursing care in your home
  • Transportation services
  • Cleaning, domestic assistance and gardening services
  • Negotiating for other services that you require to maintain your independence
  • Home Care Package Plan Management.

Because we specialise in a wide range of support services we help with your health needs, your home and your independence.

Aged Care & Home Care Packages Information


As an approved Home Care Package Service Provider, Subee can help with your health needs, your home and your independence.


Subee support staff can help with a variety of services to maintain your health. Such as medication assistance, monitoring and checks, therapeutic supports, nursing assessments, welfare checks and access to allied health.

Our services cover diabetes support, dementia care, bowel care, catheter care, blood pressure monitoring, post-hospitalisation care, palliative care, stoma maintenance and foot care. And we can provide service 24 hours a day, 7 days a week, so after-hours care is available. Plus we can help you access medical supplies & equipment.


Subee can help you remain at home longer. We offer help and services to complete the tasks which are becoming harder to get done. We offer regular or one-off cleaning, lawn mowing and garden maintenance. And any sort of domestic assistance can be organised.

If you have a need which isn’t listed in this section, let us know what it is and we will do our best to source the help and support you need. Because we strive to provide flexible, tailor-made solutions to help you stay at home longer, no matter what they are.

So, just ask.


Subee can assist you to stay at home and stay independent for longer. And we help keep or grow your connections with your local community.

Because getting out and about is so vital to pursuing a full life, our transportation services are all wheelchair accessible. Our transport service can be utilised for getting to appointments or daily living (such as shopping) and social activities.

And our support staff can also assist you with personal care, such as meal preparation, showering, dressing, grooming, shopping, support with eating.


As outlined in the sidebar above, when you are ready to discuss what you need and find service providers to help, give Subee a call.

We will book a time to send one of our helpful Service Coordinators to your house to discuss your needs. We listen to what your difficulties and goals are and help you decide on where to spend your budget. Then we deliver a plan to match your needs and funding.

That means we will:

  • always consult you and seek your approval in any decisions about your package
  • charge fees which are competitive (we don’t charge set up, entry or exit fees, and no case management fees – we just charge one administrative fee)
  • optimise the amount of help you can access
  • source the suppliers you need (eg. a gardener, a cleaner, a nurse, a carer etc)
  • book your services
  • manage the service providers, regardless of whether they are Newlake staff or not, and monitor their performance
  • handle any problems and we always ask for your feedback
  • arrange the payment for the services and send monthly statements so you can keep track of the 12 month budget and get as much care as your budget will allow
  • and always strive to get the best value for your package-dollar.

You can trust that the reliable team at Subee will help you optimise the care and support that the Home Care Package can provide. So you can stay at home longer. Call us for more information.

Grandfather grandaughter
aged care in home

Privately funded support services

If you need care or support services, but have not yet been approved for a Home Care Package, or have been assessed as ineligible we can still help. We offer a fee-for-service arrangement so you can privately fund the care you need.

Give us a call if you would like to discuss.


Your Home Care Package can also provide funding for Respite Care services in your home. This means that if your carer needs a break, and you need support while they are away, Subee can help.

We can tailor a plan that will meet both you and your carer’s needs. So, while your carer takes a breather, we provide services to support you maintain your health, independence and your home.

Subee is also available to supply support services to those who are holidaying in the Coffs Harbour area, so give us a call and ask how we can help.

respite care

Dignity of Risk

This short animation video provides a helpful explanation of what dignity of risk is and a brief overview of what you should expect from your provider


Advanced Care Planning

Advance Care Planning – Don’t Leave it Too Late 

Advance Care Planning is the process of thinking, planning and documenting your choices so you can live well right up to the end of life.

This storyboard is designed to explain why advance care planning is important. It includes information about the steps you should take to ensure your wishes are known by both your family, carers, and any health professionals.

Click here for Advance Care Planning Explainer

Click here for Advance Care Planning Storyboard


Talk to Subee in Coffs Harbour about Home Care Packages

Why choose Subee Newlake?


Helpfulness and flexibility are at the centre of everything we do. Because your choices determine the care we provide, so you can live life the way you want.


We’ve been caring for families like yours since 1992. So you have nearly 30 years of experience available to you, 24 hours a day, 7 days a week.


Subee is a local, family-owned business. And we employ over 130 great local people. So, we provide reliable support where and when you need it.


We have a proven track record. Subee takes accreditation, training and regulations very seriously. So, you’re in safe hands.