
NDIS Support Services in Newcastle & the Hunter Valley
Subee supports your health, your home and your independence
If you are eligible for NDIS services, and you are looking for a reliable provider in the Newcastle, Central Coast, Hunter Valley and Lake Macquarie regions of NSW, you have come to the right place.
Newlake is an approved NDIS Provider. So, we can assist you with:
- Support in your home, including Respite Care
- In-home support or transport services for NDIS clients
- NDIS Support Coordination
- In-home nursing supports
- Plan Management for NDIS.
We offer a wide range of support services we help with your health needs, your home and your independence.
We always consult you and seek your approval in any decisions about your NDIS package. Because Newlake recognises your choices and the importance of you being in control of the support your need.
NDIS Information
Disabled Australians under age 65 can now apply for the National Disability and Insurance Scheme (NDIS). It’s for those who have a permanent and significant disability. It serves to help them with funding for support and services to live their best lives.
The purpose of the NDIS is to inform, connect and support people with a disability. So their skills and independence improve over time. Disabilities include people with intellectual, physical, sensory, cognitive and psycho-social issues.
We offer a wide range of supports. These include:
- help you reach your goals
- support with daily life activities
- growing lifeskills
- have access to community connections (such as schools, doctors, libraries or social activities).
Education, employment, social participation, independence health and wellbeing supports and services can be covered by your NDIS funding. As long as:
- they relate to your disability
- help you pursue your goals
- increase your independence
- and increase your connection to our community.
It can also have a direct or indirect benefit to your family or carer – such as counselling or respite help.
To find out if you are eligible for the NDIS, use this checklist via the NDIS website: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
If you are eligble, according the NDIS Checklist (https://www.ndis.gov.au/applying-access-ndis/am-i-eligible) you will need to call 1800 800 110 and ask to make an Access Request. You will be required to fill in a form. This may require information from third parties – such as your doctor – to discover how your disability affects your day-to-day life.
There are also Local Area Co-ordinators on the Coffs Coast who can give you advice and assistance.
National Disability Insurance Scheme (NDIS) Offices
Newcastle: 14 Auckland Street, Newcastle 2300 NSW
Charlestown: Shop 1, Hilltop Plaza, Charlestown 2290 NSW
Gosford: Ground Floor, 99 Georgiana Terrace, Gosford 2250 NSW
Maitland: 226 High St, Maitland 2320 NSW
Phone: 1800 800 110
Web: NDIS Website
Email: enquiries@ndis.gov.au
Local Area Coordinator (LAC) partner
Partner Organisation: St Vincent de Paul Society NSW
Charlestown: Suite 3, Ground Floor, 240 Pacific Highway, Charlestown 2290 NSW
Kurri Kurri: Suite 4, 114 Barton Street, Kurri Kurri 2327 NSW
Maitland: 67 Bulwer Street, Maitland 2320 NSW
Newcastle: Suite 4.1, Level 3, 1 Tudor Street, Newcastle 2300 NSW
Raymond Terrace: Shop 3, 82 Port Stephens Street, Raymond Terrace 2324 NSW
Wyong: 28 Hely Street, Wyong 2259 NSW
Gosford: 273 Mann St, Gosford 2250 NSW
Phone: 1800 794 934
Email: LAC@vinnies.org.au
NDIS SERVICE PROVIDER
We are an approved NDIS Service Provider, so Newlake can help with your health needs, your home and your independence.
Your Health
Newlake support staff can help with a variety of services to support your health. Such as medication assistance, monitoring and checks, therapeutic supports, nursing assessments, welfare checks and access to allied health.
Our services cover complex needs, behaviour issues, intellectual, physical and cognitive disability support. And we can provide service 24 hours a day, 7 days a week, so after-hours care is available
We also offer clinical nursing services, in your home. Health services include catheter care, blood pressure monitoring, bowel care, wound care, foot care, cognitive issues & support. And we can help to access medical supplies & equipment.
Your Home
Newlake can help you reach your goals and maintain your independence. So, we offer regular or one-off cleaning and any sort of domestic assistance can be organised.
Your Independence
Newlake can assist you to stay independent for longer. Because we help keep or grow your connections with your local community.
Because getting out and about is so vital to pursuing a full life, our transportation services are all wheelchair accessible. So this can be utilised for getting to appointments or daily living (such as shopping) and social activities.
And our supports also include building and supporting lifeskills. These include meal preparation, showering, dressing, grooming, shopping and support with eating.
Support Coordination
As well as providing care, you can also choose Newlake as your NDIS Support Coordinator. This means we can help you plan access to the services and support you need. So, we help you achieve your goals, live more independently and gain lifeskills. And help you maintain as much access and connection to your local community as possible.
Newlake can help coordinate the supports your NDIS funding allow for. So, as the Coordinator of Supports, we’ll ensure you are optimising your plan, provide the integration and advocacy you need for services you require and ensure you’re getting the most out of your funded supports.
We can help you understand, negotiate and implement with suitable, local providers for the supports your NDIS package allows for. Because we enable connections to be made with providers. We help with bookings and setting up service agreements.
These coordination services are focussed on supporting you to build skills and to direct your life and allow you to plan ahead.


Plan Management
As well as providing care in your home, you can also ask Subee to do your NDIS Plan Management. This means we can manage the payment of providers, keep track of your funds and take care of the financial reporting for you.
You don’t need to choose Subee to do both Coordination of Supports AND Plan Management and Care. You can choose to work with us in whichever way suits you. Because we are available to you to do either or both, as well as providing a wide variety of supports you need to live life your way.
As your NDIS Plan Manager we work with your NDIS Support Coordinator or other service providers. And we ensure you remain in control of your plan. So that you have a choice over who your providers are. Because we believe it is important to help you achieve your goals in the way that suits you and your lifestyle.
iCARE support services
icare is a NSW Government agency that provides insurance and care services, under their compensation schemes, to people with injuries. This funding can be used to provide care and secures services for in-home help, support and care.
Subee provides services to iCare recipients which:
- support your health (such as nursing or clinical care in your home etc)
- provide the support you need to stay in your home (such as cleaning, gardening, domestic duties)
- support your independence (for example: transportation, personal care, help with bathing, meals, shopping etc)
- provides social supports so you can maintain and grow your connection to the community (for example: transportation, access to activities and events)
Talk to your “My Plan Facilitator” at icare about how Subee can help you.

NEED NDIS SUPPORT IN YOUR HOME?
Talk to Subee in Coffs Harbour about NDIS Support
Respite Care on the Coffs Coast
Subee is an approved NDIS provider. So we specialise in providing respite care for families and carers of people with a disability.
We are also available to provide holiday supports for disabled visitors to the Coffs Coast.
Our head office is in Coffs Harbour and our service area covers from Grafton in the North to Kempsey in the South and Dorrigo in the West.
How can we help you?
Subee for NDIS & Disability Support services
Our current clients have a diverse range of disabilities. These include (but aren’t limited to) clients with head or spinal injuries, cerebral palsy, motor neurone disease, multiple sclerosis, and intellectual disabilities.
So our staff are well trained and well-monitored to manage these clients. We provide the most-suitable care supports. Because it is our goal to assist them to live their life in the best way possible.