Service Coordinator


Job Description

The purpose of this position is to provide centralised planning and coordination for NDIS/Aged Care participants. Whilst maintaining efficiency and cost-effectiveness and meeting compliance and procedural requirements. This is achieved by:

  • Drafting service agreements, creating service bookings, claiming from the NDIS portal, and liaising with NDIS participants and their support coordinators/advocates.
  • Liaising with support coordinators or case managers and customers to ensure services are provided in accordance with the customer’s assessed needs and support professional’s availability.
  • Ensuring clients’ current support plans are individually developed and client-centred. Also conducting reassessments as required.
  • Arranging and coordinating support services for participants and monitor plan outcomes and expenditure to ensure plans remain in budget.


  • Certificate IV in Ageing/Disability or Diploma in Community Services
  • Comprehensive insurance to Driver’s Licence and own car
  • Willing obtain WWCC and NDISWSC


  • RN or EN Nursing qualifications
  • First Aid
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