Team Leader Service Delivery (Aged and Disability)

30 hours per week
Coffs Harbour, NSW
Team Leader Service Delivery (Aged and Disability)
Applications open now

Subee Newlake is an Aged and Disability provider of in-home supports operating for the past 30 years in the Mid North Coast and Hunter regions of NSW. We provide quality care, home nursing, disability support, respite care and in-home support services focusing on the unique goals of our clients and their families.

We are seeking a Team Leader for an initial 1 year, 30 hours per week, contract for our mid north coast region; someone with a positive, can do attitude and happy disposition, who is passionate about making a difference in people’s lives.  Based at our Head Office in Coffs Harbour, you will lead a team of coordinators, rostering, clinical and Support Workers and manage service provision for Subee clients.   Hours of work are generally daytime, although as a 24/7 provider, some out of office hours/weekend work may be required.

Your Role:

You will lead service delivery for our clients associated with aged and disability care, including Home Care Packages, brokered/Fee for Service, cleaning and gardening maintenance. Your duties will include:

  • Ensuring quality service provision to our clients
  • Management and supervision of staff
  • Management of Supervised Access and Transport Services referred from the Department of Family and Community Services and Out of Home Care agencies
  • Overseeing new client intake and caseloads of Service Coordinators
  • Complaint and incident management

You will need:

  • Relevant tertiary level qualifications and/or equivalent experience in the Aged/Disability Sectors
  • Experience in aged and/or disability service co-ordination
  • Experience managing a team of staff
  • Demonstrated knowledge of NDIS, My Aged Care, individualized packages and the new Aged Care and Disability Standards
  • Current Criminal Record Check
  • Current Working with Children Check for paid employment
  • Drivers licence & own car
  • High level written and verbal communication skills
  • Intermediate level computer competency


  • Competitive salary
  • Training provided
  • Professional development opportunities available
  • A supportive team who loves what they do.

Please contact Subee Newlake for a position description

There is no closing date for this position.  Applications will be assessed until the position is filled.

For more information
Email HR
Phone HR on 02 6651 3153
Apply for this position
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