Team Leader Service Delivery (Aged and Disability)

Subee Newlake is an Aged and Disability provider of in-home supports operating for the past 30 years in the Mid North Coast and Hunter regions of NSW. We provide quality care, home nursing, disability support, respite care and in-home support services focusing on the unique goals of our clients and their families.

We are seeking a Team Leader for an initial 1 year, 30 hours per week, contract for our mid north coast region; someone with a positive, can do attitude and happy disposition, who is passionate about making a difference in people’s lives.  Based at our Head Office in Coffs Harbour, you will lead a team of coordinators, rostering, clinical and Support Workers and manage service provision for Subee clients.   Hours of work are generally daytime, although as a 24/7 provider, some out of office hours/weekend work may be required.

Your Role:

You will lead service delivery for our clients associated with aged and disability care, including Home Care Packages, brokered/Fee for Service, cleaning and gardening maintenance. Your duties will include:

• Ensuring quality service provision to our clients
• Management and supervision of staff
• Management of Supervised Access and Transport Services referred from the Department of Family and Community Services and Out of Home Care agencies
• Overseeing new client intake and caseloads of Service Coordinators
• Complaint and incident management

You will need:

• Relevant tertiary level qualifications and/or equivalent experience in the Aged/Disability Sectors
• Experience in aged and/or disability service co-ordination
• Experience managing a team of staff
• Demonstrated knowledge of NDIS, My Aged Care, individualized packages and the new Aged Care and Disability Standards
• Current Criminal Record Check
• Current Working with Children Check for paid employment
• Drivers licence & own car
• High level written and verbal communication skills
• Intermediate level computer competency

Benefits:

• Competitive salary
• Training provided
• Professional development opportunities available
• A supportive team who loves what they do.

Please contact Subee Newlake for a position description

There is no closing date for this position.  Applications will be assessed until the position is filled.

For more information